Professional logistics and NDIS services

Chrysus Group was founded by Dennis Maddock, an experienced mentor, peer support worker, and community-focused professional with more than 30 years of experience across several industries. Throughout his career, Dennis has developed a strong reputation for leadership, problem-solving, and supporting individuals through complex situations.

Dennis spent close to two decades serving as an army officer, where he gained extensive experience managing teams, planning operations, and coordinating large-scale projects. During this time he was responsible for leading teams of up to 250 people in challenging environments where organisation, responsibility, and clear communication were essential.

Following his military career, Dennis continued working in demanding public service roles, including serving as a firefighter in Melbourne, VIC. This role further strengthened his commitment to supporting communities and responding effectively during high-pressure situations.

Over the past five years Dennis has dedicated much of his professional time to working within the mental health, peer mentoring, and NDIS sectors. This work has involved supporting individuals facing a range of personal challenges and helping them find practical ways to improve their daily lives. These experiences strongly influenced the development of Chrysus Group and its community-focused approach.

Dennis has also contributed significant time to volunteer roles that support individuals during vulnerable moments in their lives. One of his most notable roles was with Lifeline Canberra, where he served as a telephone counsellor and shift supervisor for more than ten years.

In this role Dennis provided direct support to counsellors handling difficult mental health and relationship calls. Some of these calls involved serious welfare concerns where emergency services were required to perform well-being checks for callers at risk.

Dennis has also volunteered with Legacy Canberra, helping organise and manage tours for children of veterans visiting the national capital. These tours included visits to important national sites such as the Australian War Memorial and participation in ANZAC Day events, giving young participants a meaningful connection to their family history.

Additional volunteer work has included providing emergency responder first aid assistance with Canberra Night Crew, where volunteers assist people in need during late-night hours in the city.

These experiences reinforced Dennis’s belief that practical support services can play an important role in helping individuals regain stability, independence, and confidence.

Dennis has also held a number of professional roles that required advanced organisational and leadership skills.

During the COVID vaccination rollout, he worked as an operations and logistics manager supporting the Department of Health’s Vaccine Operations Centre. In this role he was responsible for providing daily updates on vaccine transport across Australia, briefing large groups of staff, and delivering operational updates to senior government officials.

Dennis has also worked with the Australian Federal Police, assisting with training programmes for new recruits. His role involved participating in scenario-based training exercises that allowed recruits to practise handling complex situations such as domestic incidents, mental health crises, and emergency response procedures.

Internationally, Dennis worked as a country manager in Papua New Guinea, where he oversaw logistics and security operations supporting mining and construction sites. This role required coordinating transportation by road, sea, and air to ensure supplies reached remote locations safely and efficiently.

These experiences across government, logistics, and operational planning have contributed to the structured and organised approach Chrysus Group brings to its services today.

A core motivation behind Chrysus Group is the desire to support individuals who may not always receive the assistance they need. Dennis is particularly passionate about helping Australians who may be facing complex challenges, including people experiencing homelessness, individuals living with mental health conditions, and those impacted by the justice system.

Through Chrysus Group, Dennis aims to provide practical assistance that helps people move forward in a positive direction. By combining professional experience with empathy and understanding, the business works to provide services that genuinely assist clients in improving their quality of life.

Chrysus Group provides a range of practical support services, including NDIS assistance, cleaning services, Airbnb property cleaning, project management and supply chain support, rubbish and recycling services, deceased estate assistance, and relocation support for individuals leaving domestic violence situations. These services are designed to assist households, organisations, and individuals who require reliable help managing practical tasks.

Services are provided from Phillip, ACT, with support available across Canberra and the wider ACT region. Depending on the type of service required, assistance may also be available for clients located in nearby regional areas.

Yes. Chrysus Group supports both residential and commercial clients. Residential services may include home cleaning, rubbish removal, estate clearing, and relocation support, while commercial services may involve office cleaning, project management, supply chain coordination, and workplace recycling solutions.

Cleaning services can often be arranged on a schedule that suits the client’s needs. Some households and businesses prefer regular cleaning visits, while others may organise one-off cleaning services for specific situations such as property preparation, moving house, or short-stay rental turnovers.

Yes. Cleaning services can be arranged for Airbnb and short-stay accommodation properties. These services help prepare properties for incoming guests by ensuring the space is clean, organised, and ready for new arrivals between bookings.

Rubbish removal services can assist with clearing unwanted items from homes, offices, garages, or storage spaces. This may include removing household rubbish, furniture, packaging materials, and other unwanted belongings during property cleanups or renovations.

Deceased estate services provide assistance with property clearing, rubbish removal, and cleaning once belongings have been sorted. These services help families manage the practical tasks associated with estate management while maintaining respect for the personal nature of the situation.

Yes. Chrysus Group provides the following services:

• Transport Services
• Community Participation & Access Services
• Peer Mentoring Services
• Psycho-Social Recovery Coach Services
• Phone & Online Councilling
• Coaching & Goal Setting Services
• Cleaning

Chrysus Group provides discreet relocation support for individuals leaving domestic violence situations. These services focus on helping move essential belongings safely and respectfully so individuals can transition to a safer environment.

Services can be arranged by contacting the team directly to discuss your needs. Each service can be tailored depending on the type of support required and the circumstances involved.